Service

If you have any questions, please contact us at the following locations:

Complaints, service, questions or ordering parts:
service@bestron.com
+31 (0) 73 623 11 21

(Webshop) orders, costs, or stock:
sales@bestron.com
+31 (0) 73 621 63 35

Invoices or finances:
finance@bestron.com

Guarantee

Bestron has a 5-year warranty policy. Read more about this on our warranty page.

Is the manual missing?

You can download all recent manuals from the product pages on this website. If your device is older and therefore not listed on our website, please contact us at service@bestron.com

Problem solving

If you have a possible defect with your device, we recommend that you first read the troubleshooting page. It is possible that you can solve the problem yourself with the tips described there. If not, you can of course follow the steps below.

Here are the instructions for Amazon customers:

If any defect or malfunction occurs within 2 years of purchase, please contact Amazon Customer Service.

Did you buy your device less than 2 years ago?

Please contact the store where you made your purchase within 2 years of purchase for a warranty replacement. Your Bestron device can be replaced if the defect is covered by the warranty.

Did you buy your device more than 2 years ago?

- If your Bestron device is between 2 and 5 years old, please contact us at service@bestron.com
- Never send anything to us (unsolicited). The package will be refused, and you will have to bear the costs.

Download here the return form.

BESTRON NEDERLAND BV

Service Department
Moeskampweg 20
5222 AW 's-Hertogenbosch
service@bestron.com
+31(0)73 623 11 21